![]() You just need to press the recent applications menu (usually the first left button) on your phone. ![]() Most of the time, it might be a temporary loading issue.There are a few ways to fix this problem. Usually, when you open an app, you will see a black screen for a few seconds and then the app will crash with or without an error message. If you submit bug reports having this process in mind, our support staff will make sure to forward all required information the right way.It is one of the most common problems in mobile phones and tablets. Please also keep in mind to tell us your device model, OS installed and your player details (Player ID, Server and In-game name). Attach screenshots/videos by clicking the paperclip icon on the support page. Describe the issue in maximum detail, as it is important for reproducing the bug, which, after all, increases the chance and speed of its fix.Ĥ. You can do that by writing to by opening the game, then selecting Support and finally tapping on the plus icon, which will open a new ticket.ģ. If it's a localization error that you notice, make a screenshot of where it is.Ģ. Here is how to record videos and make screenshots on iOS and Android. If it happens in battle regularly, try to recreate events under which it happens: be it a specific map/ship/ship class/battle mode/shell type affected. Make a screenshot or a video recording of the bug. If you encounter a bug in the game and wish to report it, here's how to do it in the most efficient way.ġ.
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